Payment, Refund, and Legal Information

Accepted Payment Methods

Payments on www.richarduscochlearius.com are accepted via major credit and debit cards through approved payment schemes.
The payment scheme brand marks displayed on this website indicate acceptance of the respective payment methods.

All transactions are processed securely through certified and compliant payment service providers.

Products and Services

Richardus Cochlearius provides professional online music education services, including:

• Paid online courses

• Educational programs and structured study paths

• One-to-one online lessons

All products and services offered on this website are digital and delivered online.

Each product or service page contains a complete description of the content offered, together with all applicable terms and conditions, which are available to the Buyer before purchase.

Prices and Transaction Currency

All prices are clearly displayed prior to payment.

Transactions are processed in Euro (EUR – €) and US Dollars (USD - $).
The transaction currency is displayed during the checkout process both in words and symbols.

Order Process and Acceptance of Terms

During the checkout process, the Buyer is required to:

• Review the product or service description

• Review the applicable Terms and Conditions

• Review the Refund, Return, and Cancellation Policy

Before completing the purchase, the Buyer must explicitly confirm acceptance of these policies by clicking a “Click to accept” / “I agree” checkbox or button.

Completion of the payment constitutes full acceptance of all applicable terms and policies.

Refund, Return, and Cancellation Policy

Due to the digital nature of the products and services offered:

• Digital products and online courses are non-refundable once access has been granted, unless otherwise required by mandatory consumer protection laws.

• One-to-one lessons may be rescheduled in accordance with the conditions specified at the time of booking.

• Any limited refund or cancellation conditions are clearly communicated to the Buyer prior to purchase.

Where applicable, refunds are processed using the original payment method.

Delivery Policy

All products and services are delivered digitally:

• Online courses are accessible through the online learning platform after successful payment.

• One-to-one lessons are delivered online via video conferencing tools.

No physical goods are shipped and no physical delivery applies.

Customer Support

For customer service, support requests, or inquiries, the Buyer may contact:

Email: musicus@richarduscochlearius.com

Customer service contact information is clearly and permanently displayed on this website.

Business and Legal Information

This website is operated by a sole proprietor.

Business name: Richardus Cochlearius
Legal form: Sole Proprietorship

Permanent business address:
Via Podgora, 12
20854 Vedano al Lambro (MB)
Italy – European Economic Area (EEA)

Tax Code (Codice Fiscale): BRGRCR99C31F704K
VAT Number (Partita IVA): IT 12207340964

This information is provided to the Buyer during the payment process, in compliance with applicable regulations.

Data Privacy

We are committed to protecting consumer data.

Personal data is collected, processed, and stored in accordance with applicable EU data protection regulations.
Full details are available in the Privacy Policy, which is accessible on this website.

Security

Appropriate technical and organizational security measures are in place to protect Buyer data.

• Payment card details are transmitted securely using encrypted connections.

• Full credit or debit card details are never stored on our servers.

• Security policies cover the transmission and handling of all sensitive Buyer information related to payment processing.

Export Restrictions

There are no known export restrictions applicable to the digital services offered on this website.

Final Provisions

Additional information may be required depending on the payment method used.
All mandatory information required by applicable payment schemes and service providers is displayed clearly and conspicuously on this website.